If you would like your balance refunded, contact us. Note that refund checks can take up to six weeks to process.
How long does it take to get a refund from Comcast?
How Long Will It Take To Receive a Comcast Refund? Comcast will give you your money back within 30 days of your cancellation and return of the equipment. Sometimes, it might take them longer—up to six weeks for refund checks.
Why did Comcast send me a refund?
If there is a problem with your account, maybe an extra charge or a mistake made by customer service that resulted in problems with your bill, Comcast requests that you reach out to customer service in order to request a refund.
How do I request a credit from Comcast?
To receive the credit, you must login with your XFINITY ID. Please visit https://comca.st/3bOgFmh and click the link, Tell us more about your experience in the Outage Tips section at the bottom of the page.
How do I cancel my Xfinity within 30 days?
Call the Retention Team at 1-800-266-2278
Comcast service reps are paid commission to avoid cancellation. So, you must follow the most stringent excuse to avoid any misleading offers from the reps. When you place a call, state you want to cancel because you are moving out of the country for an unspecified period.
How long do you have to return XFINITY equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can I cancel XFINITY If I owe them money?
Is it possible to cancel Comcast/Xfinity with a balance still owed? Thanks! You should be able to cancel but you will still need to pay off the balance or they will send you to collections.
What happens if you don’t return XFINITY equipment?
What Happens if You Don’t Return Comcast Equipment? You’ll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment.
Does Comcast prorated when you cancel?
However, when you cancel services we will prorate the charges to that day in the final bill. So you’ll be getting a statement mailed to you within 30-days of your cancelation date with a check for the difference.
Do you have to pay upfront for XFINITY?
By default, your Xfinity Mobile bills are paid automatically every month with the active card you have on file. Or, you can make a one-time payment when your billing cycle closes but before your auto-pay date arrives. Your auto-pay date is determined by your billing cycle.
What does it cost to break a Comcast contract?
An $110/$230 Early Termination Fee for (TV, Internet, Voice or Home) will apply if you cancel all services, excluding Xfinity Mobile, during the term of the agreement. The Early Termination Fee decreases monthly. The Early Termination Fee will not apply if you cancel within 30 days of installation.
Does Comcast have a 2 year contract?
2 year contract started at end of 2021 and price increase already | Xfinity Community Forum.
Can I cancel Xfinity anytime?
If you don’t have a contract, you’re free to cancel whenever you’d like (but we’re not saying it’s an easy break). But if you have a 1-year contract with Xfinity, you’ll have to face the dreaded cancellation fee. This means you’ll have to pay $10 per month remaining on your contract.
Is Cancelling cable worth it?
When you stop and consider it, having cable TV is really just a want and certainly not a need. If you’re truly looking for ways to save money, then canceling your cable is an excellent option to save over $200 per month.
What is the easiest way to cancel Xfinity?
You can cancel all of your Xfinity services in several ways.
- Request a call back.
- Chat with us online.
- Visit your local Xfinity Store.
- Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request).
Can I get Xfinity Internet only?
Can I just get Xfinity internet? Yes. Xfinity internet-only plans offer speeds ranging from 25 Mbps to 2,000 Mbps. Internet-only plans from Xfinity start at $20/mo.
Is 300 Mbps fast?
For most households with three or four people living together, a 300 Mbps internet download is enough for the various uses ranging from online gaming, streaming, and general browsing. According to the Tech21Centry website, 300 Mbps can download a 5-Gigabyte movie file in only 2.2 minutes.
Is 200 Mbps fast?
200 Mbps is one of the most common entry-level internet speed tiers offered by internet service providers. The 100–200 Mbps speed range is considered “fast,” but not “very fast.” In other words, it is an average speed in urban and suburban areas.
Is 50 Mbps fast?
A good internet speed is anywhere between 50 and 100 Mbps. Speeds of 50 to 100 Mbps allow a few people to stream in HD or even 4K, stream music, game, browse social media, and work from home.
Is 1000 Mbps fast?
Gigabit internet delivers data at a speed of approximately 1000Mbps. It’s one of the fastest speeds available, and the data is often delivered over fiber-optic lines.
Is 1000 Mbps fast for gaming?
Stream 4K content, play online games, and download huge files. This is where you need all you can get. We recommend a hefty 500 to 1,000 Mbps.